Support Coordination

At Outreach Services, we offer professional and compassionate Support Coordination Services designed to help NDIS participants get the most out of their plans. You don’t have to navigate the NDIS journey alone. Our experienced Level 2 and Level 3 Support Coordinators are here to guide you every step of the way—ensuring you understand your plan, connect with the right services, and work towards achieving your goals.

Our approach is centred around empowerment. We support you in taking control of your plan by helping you make informed decisions about your supports and choices. Together, we clarify your goals, identify your needs, and connect you with service providers who align with your vision. Wherever you are on your NDIS journey, we tailor our support to suit your individual circumstances and evolving needs.

We focus not just on immediate needs, but also on building your capacity to plan for the long term. From developing service agreements and resolving issues with providers to ensuring your supports adapt to your changing needs—we’re by your side. You can count on our team to listen, advocate for you and act in your best interest with professionalism, respect and reliability.

Support Coordination isn’t just about organising services—it’s about helping you live the life you choose with clarity and confidence. With Outreach Services, you’re never alone. We’re here to support your journey and help you succeed.

Call us today to discover how our Support Coordination can help you take the next step with confidence.

Common Questions

Answer:
Support Coordination is a service that helps you understand and use your NDIS plan effectively. It connects you with the right providers, helps you build the skills to manage your supports, and ensures your plan aligns with your goals.

Answer:
Any NDIS participants who has Support Coordination funding included in their plan can access the service. If you’re unsure whether it’s included, we can help you check your plan or request it during your next planning meeting.

Answer:
A Support Coordinator helps you understand and implement your NDIS plan. They assist in finding the right service providers, coordinating service agreements and resolving any issues that may arise with your supports. Their goal is to empower you to take control of your care and make informed decisions with confidence.

Answer:
Outreach Services offers personalised and compassionate Support Coordination to help you get the most out of your NDIS plan. We take the time to understand your goals, connect you with the right providers and ensure your supports are working for you. Whether you’re new to the NDIS or looking to review your current plan, our experienced Level 2 and Level 3 Support Coordinators will guide you every step of the way—making the process easier, clearer and more empowering.

Our team can assist you with:

  • Explaining your plan and funding in simple language
  • Helping you set meaningful goals and work towards them
  • Connecting you with the right service providers
  • Supporting you through transitions or in times of crisis
  • Assisting with plan reviews and preparing supporting documentation
  • Ensuring your supports remain appropriate and flexible as your needs evolve

Answer:
Yes. Support Coordination empowers you to make informed choices about the providers you work with. We’ll present options, but the final decision is always yours.

Answer:
We regularly review your supports to ensure they still meet your needs. If your goals or situation changes, we’ll help you adjust your services and prepare for a plan reassessment if necessary.

Answer:
Support Coordination is funded under Capacity Building – Support Coordination in your NDIS plan. There is no out-of-pocket cost to you if it’s included in your plan.


If you can't find the answer you're looking for, please contact us — we aim to respond within 24 hours, though we usually reply much sooner.

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